The buzzword 'digital transformation' has been around for a number of years. Technical advances of the last 10 years has lead to changes in society and the workplace. This creates an opportunity for companies to increasingly capture data & automate processes, be it customer handling, document management or other internal and external processes.
Although every business has a unique product there are commonalities with regard to functions and tasks as shown in below table. The tools and apps used in your business and how these support your processes may reveal some opportunities for rethinking worfklows and upgrading tools.
|
Function |
Tool / App |
Task |
|
Marketing / Sales |
Website, Mailing, CRM app, Calendar |
Finding and attracting new business |
|
Operations |
Industry Software, Excel forms, paper forms |
Executing, logging and billing of services |
|
Finance / Accounting / HR |
Accountant, Excel, ERP app |
Preparing financial accounts, payroll and tax returns |
Feedback from our small business customers has shown that digital transformation is interpreted in many different ways with room for improvement. In order to take your business to the next level, we offer you external input through our consulting service.
We can support you with our consulting in various areas:
-
Flexible forms of work, improving meeting quality, digital collaboration, paperless work, IT support, file management, reporting and more
-
Evaluation of software providing a second opinion on the variety of tools & apps on the market
-
Support the implementation of new solutions (cooperation with providers)
-
Training of your employees (webinar or on site)
Assessing and optimizing your processes doesn't have to be postponed. Changes can be made in small steps while developing a strategy. We offer you sustainable solutions for the benefit of your company! Contact us.
